Jamii-Sport

Support Center

Get the help you need to make the most of your Jamii-Sport experience. We're here to support you every step of the way.

Documentation

Comprehensive guides and tutorials

Video Tutorials

Step-by-step video guides

Community

Connect with other league managers

Live Chat

Instant support for urgent issues

Frequently Asked Questions

How do I create a new league?

Click "Create a New League" on the homepage, fill in your league details, add your teams, and you're ready to go! The process takes less than 5 minutes.

Can players join multiple leagues?

Yes! Players can be members of multiple leagues and easily switch between them using the league selector in the dashboard.

How does payment processing work?

Our Basic and Pro plans include integrated payment processing for member fees, match fees, and other league expenses. We support both CAD and RWF currencies.

What's included in the free plan?

The free plan supports up to 4 teams and 40 players with basic scheduling, standings, and player management. Perfect for small recreational leagues!

Can I upgrade or downgrade my plan anytime?

Absolutely! You can change your plan at any time. Upgrades take effect immediately, and downgrades take effect at your next billing cycle.

Need More Help?

Our support team is here to assist you with any questions or issues.

Response Times

Freemium Plan:48 hours
Standard Plan:24 hours
Premium Plan:4-8 hours

Business Hours

Monday - Friday: 9 AM - 6 PM EST
Saturday: 10 AM - 4 PM EST
Sunday: Closed